Shipping & Refund Policy

Shipping & Refund Policy

Shipping Policy

Orders are processed and delivered within 24h (Monday through Saturday, excluding holidays) in Dakar via courrier. You will receive a phone call from our courrier once the order is ready for delivery. 

Making sure your order is packaged with care and shipped quickly is always our priority. 

You receive free delivery on orders over CFA 50,000 within Dakar. The delivery fee for orders below CFA 50,000 will be around CFA 2,000, depending your location. 

Refund Policy, damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can contact us at